Please note: Reservations Required & No indoor or spectator seating available

The health and wellbeing of our Guests, Employees & local community continues to be our highest priority. We ask everyone to follow Public Health Guidelines. If you are in a region where the “Stay at home Order” is still in place, we ask you to delay your visit until it is lifted. During your visit, we ask that you adhere to our Tubing Responsibility Code & all guidelines set in place.

Be Kind, Be safe, Have Fun

What you need to know before your visit

We have a new waiver process. Each participant is required to fill out a waiver online prior to you visit! For more details about what we are doing to make your visit safe, visit our rules and regulations.

  • Book ahead
    It is important to book ahead as space will be limited. You can book easily on our website or give us a call if you are paying with a gift card or certificate.

  • Arrive 15 minutes Early
    We have new procedures in place that take time. So be sure to arrive 15 minutes before your scheduled to check in, to allow for parking, pick up your ticket and get suited with a helmet for those who need to rent one! Your tickets are only valid for your selected session time.

  • Wear a mask
    As our Regional Guidelines states, masks are mandatory for indoor public spaces for anyone aged 5+ or anywhere physical distancing is a challenge. Our guidelines requires masks to be worn AT ALL TIMES INDOORS AND OUTDOORS except at designated eating areas. All of our staff will be wearing masks. You can read about the Region of Waterloo’s mask by law here.

  • If You Feel Sick, Stay Home
    As with our employees if you or anyone in your household is feeling ill or showing symptoms, stay home!!!!!

    Follow us on Instagram @chicopeetube, facebook or Call 519-895-2322 for up-to-date for further information. 

We recognize that many of our guests are families with young children and appreciate the effort it takes for an outing. We want to be as forthcoming as possible about what the experience may look like this winter regarding use of the Lodge. There will be absolutely no indoor seating available until further notice No spectator seating.

Make it a weekend getaway!
For overnight stays visit Radisson Hotel Kitchener Waterloo or contact Sales Department  519-894-9500  x 101  

Looking for a unique meeting space?
Check out the Pine Valley Chalet for your next exclusive outting.
Click here for details

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