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What you need to know before your visit

  • Book ahead
    It is important to book ahead as space will be limited. You can book easily on our website or give us a call if you are paying with a gift card or certificate.

  • Arrive 15 minutes Early
    We have new procedures in place that take time. So make sure to arrive 15 minutes before your scheduled to check in, to allow for parking, pick up your ticket and get suited with a helmet for those who need to rent one! Your tickets are only valid for your selected session time.

  • Wear a mask
    As our Regional Guidelines states, masks are mandatory for indoor public spaces for anyone aged 5+ or anywhere physical distancing is a challenge. Our guidelines requires masks to be worn AT ALL TIMES INDOORS AND OUTDOORS except at designated eating areas. All of our staff will be wearing masks. You can read about the Region of Waterloo’s mask by law here.

  • If You Feel Sick, Stay Home
    As with our employees if you or anyone in your household is feeling ill or showing symptoms, stay home!!!!

What we are doing to make tubing safe

  • Restricted occupancy
    We have new occupancy flow and capacity measures in place! Zipline Capacity – 10 people every 20 mins. No access to indoor facilities.

  • New cleaning regiment
    our staff will be working hard to help keep our facility sparkling clean and sanitized!

  • Physical Distancing wherever possible
    We’ve added new markers on the floors on all premises to allow for physical distancing.

  • Staff Screening
    All employees ARE REQUIRED TO COMPLETE A DAILY COVID -19 HEALTH SCREENING CHECK PRIOR TO EACH SHIFT.

What to bring

  • Closed toed shoes (required)
  • Face mask (required)
  • Gloves
  • Water and snacks
  • Bug spray and sunscreen
  • Weather appropriate clothing

Requirements for Zip linings

  • Close toe shoes
  • Zipline reservations are mandatory
  • Last ticket bookings are 45 minutes before closing time (please refer to [insert catalate website])
  • Must be minimum 50lbs. Maximum 275lbs
  • Must be minimum 4 years of age.
  • Minimum 42 inches (3.5 ft). Maximum 78 inches (6.5 ft)
  • Full harness gear and helmets provided.
  • Online Waivers are to be filled out by all Zip Line participants

Follow us on Instagram @chicopeetube, Facebook or Call 519-895-2322 for up-to-date further information

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