Frequently Asked Questions

Do I need to be a certain age or height?
Yes. To zipline, you must be at least 42 inches tall, 50 lbs., and 4 years old.

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How long is the zip line?

Our Mini Me zip line is 80 meters long, and our Pineridge zip line is 300 meters long.

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How safe is the zip line?
Every component of the zip line is thoroughly reviewed by a professional engineering firm and inspected by the Technical Standards and Safety Authority (TSSA) annually.

 

How does the zip line work?

A specially designed trolley will move you down the zip line at a speed of approximately 30 to 45 km/h, which takes about 22 seconds. At the end of the zip line, a series of springs will gradually stop you, and a zip line guide will disconnect you from the line.

When is the zip line operational?
The zip line is operational July until Labor Day Weekend. Check out our operating hours for up-to-date information.  

What food services are provided?
Heaton Up The Grill Food truck is open during select operating hours on site. Frozen treats and cold drinks also available.

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Do you accept Access 2 Cards?

Yes we do! Please reach out to our office for information on how to book.

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How do I sign the online waiver?

You can follow this link to sign our waiver, here is a step by step guide on how to sign our waiver. Please reach out to our office for help if you still need assistance.

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